We understand life is full of the unexpected, however, if you need to cancel or reschedule your appointment, You must call us at least 4 hours of notice in advance. 50% of the service(s) booked will be charged for cancellation or reschedule less than 4 hours.
"No show" will be charged 100% of the service(s) booked plus a gratuity of 15% will be added to accommodate our manicurists/estheticians. Please keep in mind "NO SHOW" and "last-minute cancellation" leaves our staffs with an empty appointment time. We may have turned away other guests who could have enjoyed that time slot